Novi's current residential trash hauler, GFL, is finalizing an agreement to be purchased by Priority Waste. Once the transfer agreement is finalized, Novi's residential trash and recycling pickup service will be operated by Priority Waste - starting July 1, 2024. You can learn more about Priority Waste at

Priority Waste intends to honor all aspects of the GFL municipal contracts, including collection days and rates. Although trash will continue to be picked up on the same day, the time of day may change. Other than that, nothing will be different. Please continue to place your trash and recycling in the appropriate GFL branded carts by 7am on your collection day. For the time being, Priority Waste will also continue to use the existing GFL branded trucks.

If you have any questions about your solid waste pickup service, please continue to contact GFL Environmental USA at (248) 204-6759 until June 30, 2024. Starting July 1st, you can contact Priority Waste at (855) 927-8365.

You can also send a text message with your name, address, and issue to (248) 278-7611 or submit a request for service online at