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Public Safety Employee of the Month

August 2022 - Kelly Mesh, Dispatch Shift Supervisor
Kellie Marzolf, Dispatcher

Kelly Mesh, Dispatch Shift Supervisor
Kelly Mesh, Dispatch Shift Supervisor
Kellie Marzolf, Dispatcher
Kellie Marzolf, Dispatcher

For your excellent work under very trying conditions, you were both selected as the August - Public Safety Employees of the Month.
 
On August 29, 2022, a severe thunderstorm moved through the City of Novi. The storm generated heavy rain and high winds which resulted in trees and wires down in various areas of the city. Both of you were inundated with 911 calls, to the point that all of the lines were tied up. In addition to answering the phones, you prioritized and dispatched police and fire personnel to these emergencies. You worked together, stayed calm, and concisely communicated with residents. Once the storm passed and all calls had been dispatched, another wave of 911 calls began. You quickly realized that the storm had moved east, and callers as far away as Macomb County were now being routed to the City of Novi 911 center as centers between here and there were overwhelmed. Keeping your composure, you worked together in an attempt to get these callers connected to the correct jurisdiction. This however turned out to be more challenging than expected, since most of the lines you were attempting to transfer to were busy as those agencies struggled to keep up with heavy call volumes of their own. Using all your resources, you acted quickly and began to send LEIN messages to the correct jurisdictions containing the most critical information necessary to get those callers the help they needed.
 
You were nominated by three members of the Department for your exemplary work on this incident. Lieutenant Rachel Meier, Firefighter Amir Farahani, and Communication Manger Al Patterson who all noted the exemplary manner with which you conducted yourselves in the face of extreme adversity.
 
For your commitment to the citizens of Novi and your exceptional ability to exercise calm and skill under great stress, you are recognized as the August Public Safety Employees of the Month. Congratulations!

Archive

August 2022 - Kelly Mesh, Dispatch Shift Supervisor
Kellie Marzolf, Dispatcher

June 2022 - Eric Tobey, Police Officer
Steve Finlayson, Police Officer
Charlie Roberts, Fire Captain

May 2022 - Eric Rockwell, Police Officer

April 2022 - Tim Shea, Officer

March 2022 - Detective Julie Warren

February 2022 - Officer Katlyn Courtney, Detective Mike Bender

December 2021 - Mark Theisen, Captain

November 2021 - Anthony Avant, Police Officer

October 2021 - Deanna Stevenson, Police Officer

September 2021 - Kevin Pierce, Fire Marshal

August 2021 - Keith Wuotinen & Mark Theisen

July 2021 - Charlie Jordan & Londan Hudspeth

June 2021 - Amir Farahani, Victor Cox, Chris Bageris, Noah Jackson

May 2021 - Paul Bostwick, Fire Protection Officer

April 2021 - Al Patterson, Communications Manager

March 2021 - Fire Team

January 2021 - Matt Marken, Fire Protection Officer

December 2020 - Ryan Haney, Officer

November 2020 - Beck Morningstar, Cadet

October 2020 - Kim Kleimola, Records Clerk

September 2020 - Officer Eric Tobey

August 2020 - Officer Timothy Shea

July 2020 - Sergeant Brian Woloski

June 2020 - Suzan Yacoub, Records Clerk

May 2020 - Officer Alisa Harwell

April 2020 - Officers Haney, Finlayson and Clark

March 2020 - Lieutenant Amanda Kulikowski

February 2020 - Sergeant Bob Manar

January 2020 - Patrol Officer Matthew Chylaszek and Patrol Officer Jacob Roberts

November 2019 - Michael Bender, Detective

October 2019 - Mike Olando, Fire Protection Officer

September 2019 - Mark Theisen, Captain

August 2019 - Pat Cauchi, Analyst Planner

July 2019 - Fire Protection Officer, Patrick Deneau

June 2019 - Detective Steve Balog

May 2019 - Marshall Johnson

April 2019 - Officer Andrew Toth

February 2019 - Dispatcher Kaplan and Dispatcher Assaf

January 2019 - Detective Jon Zabick and Detective Randy Mince