26300 Lee BeGole Drive
Department Phone: 248-735-5661
Ben Croy
Water and Sewer Senior Manager
248-735-5661
After Hours Emergencies:
For after hours water or sewer emergencies, please call 911
(after hours 5pm-7:30am and weekends)
Scott Roselle
Water and Sewer Asset Manager
248-735-5661
Karen Derwich
Senior Customer Services Representative (Billing Questions)
248-347-0440
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The Water & Sewer team includes Public Works, Finance and Treasury staff.
The Water & Sewer Division is responsible for the management of the City’s water distribution and sanitary sewage collection systems. Water & Sewer staff members operate, monitor and control water system pump stations, sanitary sewage lift stations, and meters. Maintenance activities include reactive, routine and preventive maintenance services that preserve the useful life of the City’s water and sanitary sewer infrastructure.
Concerned about your water bill? Check out this Water Conservation Calculator offered by Oakland County.
Final Water Bill Request Form
Make a selection to learn more about utilities.
Sanitary Sewer Cleaning Notice - 2018
The City of Novi Water and Sewer Division and our qualified contractor, Metro Environmental, are scheduled to clean sanitary sewer mains in your neighborhood. The Notice and Map are provided below.
Sanitary Sewer Cleaning Notice / Information
Map – Sanitary Maintenance Schedule 2017
Novi Today Magazine Excerpt
City Council limits water rate increase passed on from Detroit