Short-term, family-centered counseling is provided by a professional counselor at the Youth Assistance office. The caseworker works with children, ages 16 and under, and their families to reduce behavior problems and find effective solutions for the family. Referrals are mostly accepted from schools, police, and parents who are concerned about the behavior of a young person. The Family Division’s Intake Unit diverts cases when, in their judgement, Youth Assistance services are most appropriate. Typical reasons for referral include school and home problems, substance abuse, retail fraud, and violations of local ordinances.
Casework services are voluntary, confidential and have a one-time processing fee of $25.00. The caseworker also provides information and referrals for families to other helping agencies.