National Citizens Survey Results

Citzen Survey

Every other year since 2006, the City of Novi has contracted with the National Research Center (NRC) to perform the Citizen Survey. The statistically valid survey provides an opportunity to connect with community members and gain a better understanding with qualified data of opinions on City services and the perceptions of quality of life. The results are used by Novi leaders to identify challenges and to plan for and evaluate improvements and to sustain services and amenities for long-term success.

Fall 2020 Survey Results

Fall 2018 Survey Results

Fall 2016 Survey Results

Almost all residents rated the quality of life in Novi as excellent or good. Details that support these findings are contained in the Livability Report, starting with the ratings for Community Characteristics, Governance and Participation and ending with results for Novi’s unique questions.

 2016 National Citizens Survey Results - Dashboard Summary of Findings
2016 National Citizens Survey Results - Community Livability Report
2016 National Citizens Survey Results - Trends Over Time
2016 National Citizens Survey Results - Comparison by Demographic Subgroup
2016 National Citizens Survey Results - Comparison by Geographic Subgroup
2016 National Citizens Survey Results - Technical Appendices

Fall 2014 Survey Results

98% rated the City as an excellent or good place to live. Respondents’ ratings of Novi as a place to live were higher than ratings in other communities across the nation. Read more in the following reports.

2014 National Citizens Survey Results - Dashboard Summary of Findings
2014 National Citizens Survey Results - Community Livability Report
2014 National Citizens Survey Results - Trends Over Time
2014 National Citizens Survey Results - Comparison by Demographic Subgroup
2014 National Citizens Survey Results - Comparison by Geographic Subgroup
2014 National Citizens Survey Results - Technical Appendices

Fall 2012 Survey Results

92% of survey respondents rated Novi's quality of life as "excellent" or "good" when polled by the National Research Center. The majority of community characteristics asked about in the survey were above the national benchmark and none were below benchmark comparisons.

2012 National Citizen Survey Results - Summary Report
2012 National Citizen Survey Results - Benchmark Report
2012 National Citizen Survey Results - Report of Demographic Subgroup Comparisons
2012 National Citizen Survey Results - Report of Geographic Subgroup Comparisons

Fall 2010 Survey Results

Implementation of the 2010 Survey with the NRC allowed City Council and Staff to compare the data against the National Citizen Surveys conducted by NRC in previous years and gauge our progress in areas important to the citizens of Novi.

2010 National Citizen Survey Summary of Findings Presentation

2010 National Citizen Survey Results - Summary Report
2010 National Citizen Survey Results - Benchmark Report
2010 National Citizen Survey Results - Report of Demographic Subgroup Comparisons
2010 National Citizen Survey Results - Report of Geographic Subgroup Comparisons

Fall 2008 Citizen Survey

The National Citizen Survey™ (The NCS) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The NCS was developed by NRC to provide a statistically valid survey of resident opinions about community and services provided by local government. The survey results may be used by staff, elected officials and other stakeholders for community planning and resource allocation, program improvement and policy making.

The NCS focuses on a series of community characteristics and local government services, as well as issues of public trust. Resident behaviors related to civic engagement in the community also were measured in the survey. Read the full reports below.

Summary Report
Report of Demographic Subgroup Comparisons

Presentation made to City Council 1/26/09
Results from 2008 Novi National Citizen Survey – Dr. Miller, National Research Center (1.3 MB)

Fall 2006 Citizen Survey

In the fall of 2006, Novi households were asked to rate several community characteristics and City services through a survey conducted by the National Research Center. Following are the results:

Summary Report
Report of Results
Report of Normative Comparisons
Report of Geographic Subgroup Comparisons
Report of Demographic Subgroup Comparisons

Community Assessment Survey for Older Adults - 2012

With more than one-half of the Baby Boomer generation now age 50 and older, the nation is increasingly becoming populated by older adults. This report offers a picture of community need that creates a model of local challenges and priority solutions.

2012 Community Assessment Survey for Older Adults (2.5 MB)

Community Assessment Survey for Older Adults - 2007

Community Assessment Survey for Older Adults
In 2007, the City of Novi partnered with the National Research Center, Inc. to conduct an assessment of the strengths and needs of its older residents. Click on a link below for more information
2007 Community Assessment Survey for Older Adults