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Information for Residents

What's Open in Novi?




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Information Sources

It is extremely important to get your information about COVID-19 from a reputable source. For accurate information, please look to the Centers for Disease Control and Prevention (CDC), Michigan Department of Health & Human Services (MDHHS), or Oakland County Health Department (OCHD).

COVID-19 Hotline:

8am-5pm, seven days a week

Construction Inspections and Community Development operations resume fully in accordance with Executive Order 2020-70

The City of Novi Community Development Department resumes full operations at 8 am May 7, 2020 in accordance with the limitations imposed by the Governors order.  Although the Novi Civic Center remains closed to the public, inspections may be scheduled online beginning May 6.  
Applications and submittals may be made through the web portal for registered contractors.  Mail and drop-off options are available.  Drop-off and pickup boxes are available in the vestibule of the north Civic Center entrance (closest to Ten Mile Road). Online payment options are also available along with mail in and drop off options. All staff are available through email and phone. Remote meetings can be scheduled.
Please note that the Executive Order includes specific safeguards in sections 11(h) and (i).  If you cannot comply with these requirements do not schedule inspections until such time as you can.  Community Development staff will leave non-compliant sites and a re-inspection fee will be assessed. Please contact the Community Development Department at 248.347.0415 if you have any questions.
Read the Executive Order...  

Oakland County COVID-19 Drive Through Testing

Oakland County in partnership with Honor Community Health will offer COVID-19 drive through testing by appointment only.

When: Beginning April 16, 2020
Time: 9:00am to 5:00pm
Where: 1200 North Telegraph, County Complex, follow the drive up testing signs
Who: People with COVID-19 symptoms, 18 years or older
Priority given to:

  • Residents of Pontiac
  • First Responders
  • Essential or critical infrastructure employees
  • Those who are 65 years and older
  • Individuals with underlying conditions
Tests are limited to 50-100 in the first two days and 250 per day going forward until more testing capacity is available. Click here for more information.

Spring 2020 Mowing/Grass Cutting Policy

  • There will be a temporary moratorium on weed cutting notices until the 'Stay at Home' order is lifted and landscape crews are allowed to work (Currently May 1)
  • Code enforcement will prepare notices in advance of that date if warranted, but notices will be dated and sent after the order is lifted.
  • Typically, the first notice each spring allows 10 days for abatement prior to the request going to the City contractor. Given the circumstances, the City will allow 15 business days for notices mailed within 30 days of the lifting of the order (currently May 30th)
  • This policy will be for Spring 2020 only.

Latest City-wide Updates (Updated April 9, 2020)

Governor Gretchen Whitmer has extended her "Stay Home, Stay Safe" Executive Order through April 30 as Michigan has the third highest number of COVID-19 cases in the country, and we are still on the upswing.
As with the prior order, Executive Order 2020-42 limits gatherings and travel and requires all workers who are not necessary to sustain or protect life to stay home. The order also imposes more stringent limitations on stores to reduce foot traffic, slow the spread of the coronavirus and save lives.
Under the new order, all public and private gatherings among persons outside a single household remain temporarily prohibited. Though Michiganders may leave the house to get groceries or needed supplies, the new order encourages people to limit the number of household members running errands to the maximum extent possible. As before, people may engage in outdoor activities like walking, hiking, running, cycling, kayaking, canoeing, or any other recreational activity, consistent with remaining at least six feet from people from outside a person’s household and with other restrictions imposed by prior executive orders. The order clarifies, however, that travel for vacations or for any other purpose is prohibited.
A new section of the order imposes restrictions on stores in an effort to reduce crowds. Large stores must limit the number of people in the store at one time to no more than 4 customers for every 1,000 square feet of customer floor space; small stores must limit capacity to 25% of the total occupancy limits (including employees) under the fire codes. To regulate entry, stores must establish lines with markings for patrons to enable them to stand at least six feet apart from one another while waiting. Large stores must also close areas of the store that are dedicated to carpeting, flooring, furniture, garden centers, plant nurseries, or paint.

Municipal Facilities - Closed through at least April 30

The following municipal facilities remained closed to the public through at least Thursday, April 30.

  • Novi Civic Center
  • Novi Ice Arena
  • Novi Public Library
  • Meadowbrook Commons & Activity Center
  • Department of Public Works
  • Novi Police Department (Records)
  • Novi Fire Stations

Per Oakland County Executive Order, ALL playground structures/equipment is closed to the public. No groups or teams are allowed to gather/play/practice on NCSD athletic fields or in any Novi Parks or open space until further notice. Park trails remain open at this time. We understand people want to enjoy the nice spring weather, but we MUST continue to adhere to the “social distancing” guidelines in place if we are to stop the spread. If you see someone in violation, please call the Novi Police non-emergency line at 248.348.7100.
Waste Management has temporarily suspended bulk item and yard waste collection (which started April 6) until further notice. Simple Recycling has also suspended clothing collection operations.
All critical staff and emergency services will continue to operate with full staffing. These closures will not impact any Novi Police or Novi Fire services, including 9-1-1.
If you need assistance from the City of Novi, all departments will continue to be staffed from 8am-5pm, Monday-Friday. You can also visit for answers to many questions and to utilize online services. If you are unsure of who to call, contact Community Relations at 248.735.5628.
All PRCS programming and classes are suspended during this time period and rentals are canceled. However, Meals on Wheels and Older Adult Transportation will both continue to run regular hours. Please contact Novi Parks at 248.347.0400 or email if you have any questions.

Water bills can be paid by mail to City of Novi - Water P.O. Box 33321, Drawer 47, Detroit, MI 48232; the drop box located outside the Civic Center, by phone 855-340-4487 or online by clicking here. The Water Department will not be scheduling appointments at this time unless it is an emergency.

If you are in need of a dog license, you can purchase it on the Oakland County website here. If you have any questions, call 248.347.0440.

Electronic Meeting Notice


Reason for allowing participation by electronic means:

As set forth in Executive Order 2020-15, “To mitigate the spread of COVID-19, protect the public health, and provide essential protections to vulnerable Michiganders, it is crucial that all Michiganders take steps to limit in-person contact. These critical mitigation measures include social distancing and limiting the number of people interacting at public gatherings.” This includes public meetings.

Procedure for public participation by electronic means:

Under Executive Order 2020-15, in order for the City to allow electronic participation in the meeting, there must be full opportunity for both the general public and the members of the public body to both hear and be heard at appropriate times during the meeting: “A meeting of a public body held electronically must be conducted in a manner that permits two-way communication so that members of the public body can hear and be heard by other members of the public body and so that general public participants can hear members of the public body and can be heard by members of the public body and other participants during a public comment period.”

The City will be utilizing the video/audio conferencing platform ZOOM. Members of the public body will be able to hear and speak to each other for the entire meeting, whether participating at City Hall or elsewhere. Except for any closed session portions of the meeting, members of the public will be able to hear (and possibly see) members of the public body during the entire meeting but will only be able to speak during a public comment period.

In order to connect to the meeting through ZOOM a member of the public needs to do the following:

Members of the public participating in the public comment via ZOOM will wait in a virtual queue until called during the public comment period. Because of limitations on un-muting and re-muting members of the public, there will be only one public comment period, which will be at the end of the meeting (unless there is a public hearing item, in which case the following procedures will apply to that portion of the meeting as well).

When public comment is permitted, members of the public will be called one at a time, as would happen during an in-person meeting. A meeting coordinator will determine the order of public speakers. If you want to speak, you must use the "Raise Hand" feature in order for our moderator to know they need to be unmuted. When you are unmuted, you will have three (3) minutes to share your comments to the public body. At the conclusion of your comments or your three (3) minutes, you will be re-muted and then removed from the queue.

Participants may also choose to submit comments that can be read into the record. Comments can be submitted via an electronic form on Comments shall be done prior to 7 p.m. on the day of the meeting. Forms can be found at:
City Council –
Planning Commission –
Zoning Board of Appeals –

Procedures by which persons may contact members of the public body prior to a meeting.

The City of Novi government e-mail addresses of the members of all public bodies utilizing this means of meeting are available on the City’s website at:

Procedures for participation by persons with disabilities.

The City will be following its normal procedures for accommodation of persons with disabilities. Those individuals needing accommodations for effective participation in this meeting should contact the City Clerk (248) 347-0456 at least two working days in advance of the meeting. An attempt will be made to make reasonable accommodations.

Free Meal Delivery for Seniors

Residents 60 and older may be eligible for home-delivery or pick-up meals during the outbreak. Fill out the form here to sign up

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