Frequently Asked Questions
If someone comes into contact with poison, who should I call?
If the victim is unconscious, not breathing, having convulsions,
seizures, or is displaying obvious signs and symptoms of poisoning –
call 911 immediately.
Even if you only suspect someone has been poisoned, do not wait
to see if symptoms develop.
The National Poison Control Emergency number is: 1-800-222-1222.
This number will let you to talk to poison control experts 24/7/365
when calling from anywhere in the United States. The number is
toll free and confidential. All poison control centers in the
United States use this number. You can call this number anytime with
questions regarding poisoning or poison prevention – emergency or
not.
Who do I contact for information regarding the Novi Fire
Department “File of Life” program?
You can pick up a ‘File of Life’ folder at any Novi Fire Station
or the Novi Senior Center. If you are unable to do this, please
email:
FPO Todd Seog
FPO
Jonathan Gearns-Hazlett
Fire Department personnel will also arrange to speak with your
Homeowners Association, Civic or Senior Group to further explain the
need and benefits of this valuable program.
Additional information on the File of Life
is available by clicking here.
I would like to learn CPR, where can I get information?
The Novi Fire Department trains citizens in child and adult CPR.
Students will receive American Heart Association certification for
completion of the class. CPR classes are held on the first Wednesday
of every month (except June, July & August). Classes are conducted
at Fire Station 4 (on the southeast corner of 10 Mile & Wixom Rd.)
You can register for CPR Classes by
clicking here.
Are Novi Fire Department services free?
The Novi Fire department emergency response to incidents is
funded by local City taxes. Some non-emergency responses and some
public education classes will soon implement a minimal cost recovery
fee for administrative services.
How can I tell if my smoke detector/alarm is working correctly?
Smoke alarms should be tested at least once a month. If a smoke
detector begins to make a chirping or beeping sound, it is time to
replace the battery. All smoke detectors have a test button
that you push to test the alarm. If there is no sound, replace
the battery and retest. If the alarm still does not sound,
replace the smoke detector with a new one. If the test button
does not operate properly, the alarm should be replaced. Never
use open flame devices to test an alarm.
The Novi Fire Department believes every person should have smoke
detectors in their home. If you live in the City of Novi and you
cannot obtain a smoke detector (or if you are unable to buy one) the
Fire Department will install a smoke detector free of charge. This
program is possible because of the donations of valuable corporate
partners within the City of Novi who provide the Fire Department
these “life-savers” for free. If you do not live in the City of
Novi, call your local fire department and ask about a free smoke
detector.
According to FEMA, several studies have concluded that when
working smoke alarms are present, the chance of death resulting from
fire is cut in half. Smoke detectors have saved thousands of
lives, but several problems exist. First, 12% of homes without
alarms have more than half of the fires. Second, it is
estimated that 1/3 of smoke alarms are not working properly - often
due to failure to replace a worn out battery. Third, many
homes do not have as many smoke alarms as are needed to protect the
occupants properly. Please make sure your smoke detectors are
working properly!
When is the Fire Department Open House?
The City of Novi Fire Department Open House is traditionally held
in the fall during Fire Prevention Week. Historically, Fire
Prevention Week is always the week in October that includes October
8th. That is the anniversary date of the Great Chicago Fire.
Do you know some interesting firefighting websites?
There are very many but two of the good ones that feature some
dramatic video are :
What is the Fire department’s annual budget?
The 2008/09 annual budget for the Novi Fire Department is just
over 5 million dollars.
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