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Novi Studio VI
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Frequently Asked Questions

What does NYA stand for?
Novi Youth Assistance.

How are the sponsors connected?
All local offices of Oakland County Youth Assistance were formed with a unique tri-sponsorship agreement between the municipalities, the Board of Education contained within the school district, and the Oakland County Circuit Court-Family Division.  Oakland County Circuit Court-Family Division provides council, consultation, and our local caseworker to provide professional counseling and referral services and to work with the volunteers.  The City of Novi and the Novi Community School District are responsible for NYA operation and programmatic expenses, and both entities are also represented on our Board of Directors.

Are your programs free?
Participation in the vast majority of our programs is free.  We do not collect money in the office for any of our programs or services.  There is a one-time $25 processing fee for casework services, which is paid after the first appointment through the Oakland County Circuit Court-Family Division over the phone or by mail.  Our summer teen center requires a registration fee to help cover the cost of staffing, field trips, transportation, supplies, snacks, and vendors.

What ages do you serve?
There are different age/grade restrictions for each of our programs.  Programs that are not listed below do not have specific age restrictions.

  • Casework services: ages 5-16
  • Scholarships: ages 5-18
  • Summer Teen Center: 6th-10th grade
  • Youth Recognition: 7th-12th grade
  • Silver Lining Mentoring: Kindergarten and up
  • Mentors Plus Mentoring: ages 5-15

Do you have to live in Novi to receive services or participate in programs?
Casework service eligibility is determined based on school district boundaries, as opposed to city address.  Students must be a Novi Community School District student in order to receive casework services.

All other NYA programs solely serve families based on residency in the city of Novi.

Why do you have to collect documentation to verify my income?
Some of our programs, such as the Scholarship program, require the collection of income information in order to verify the need for assistance.  Some programs are grant funded, and we must ensure compliance with the guidelines set by the funder. Please be aware that any personal information received by NYA is always kept confidential.

What is the casework referral process?
A student is referred to NYA through submission of a referral form to the caseworker. Once a student is referred to our office, the caseworker contacts the student’s parent through an appointment letter to set up an initial meeting. Casework services are completely voluntary for families, so the family determines their participation in the process.  The caseworker updates the referral source periodically by copying them on correspondence with the family, indicating program completion, case closures, etc.

What are your hours of operation?
General office hours are Monday-Friday, 9am-5pm.  While efforts are made to ensure that someone is always in the office during these hours, on rare occasion, office staff may need to step out for outside meetings or community events.  You are always welcome to call the office before you plan to stop in to make sure someone will be here to assist you.

Is there an after-hours/emergency number?
If you need immediate counseling services, please contact Common Ground at (800) 231-1127.  Otherwise, please feel free to leave us a message on our office phone (248) 347-0410 or email our general mailbox at nya@cityofnovi.org and we will get back to you during office hours as soon as we can.

How do I attend a meeting?
Board meetings are generally held at 6:00pm on the first Tuesday of every month at the Novi Civic Center and are open to the public.  Date and time may vary based on the school calendar.  You can always call the office to confirm the date and time of the next board meeting.  Board meetings are not held in June, July, November, or December.

How can I volunteer?
Visit our volunteer page to learn about the importance our volunteers have on our program structure, as well as current volunteer opportunities.  If you are interested in volunteering with NYA, please contact the office to set up a meeting with our case worker.  Thank you for your interest in making a difference to the youth of the Novi community!

How do I donate?
Monetary donations are graciously accepted through PayPal or by check mailed to or dropped off at our office at 45175 Ten Mile Rd, Novi, MI 48375.  We also accept in-kind donations for programs, special events, raffles, and prizes.  You will receive a receipt for documentation purposes.  Click here to learn more about ways to help support NYA’s mission.  Thank you for your generosity!