In 2006, 2008 and 2010 the City of Novi contracted with the National Research Center (NRC) to perform the Citizen Survey. The survey provides an opportunity to connect with community members and gain a better understanding with qualified data of opinions on City services and the perceptions of quality of life. Implementation of the 2010 Survey with the NRC will allow City Council and Staff to compare the data against the National Citizen Surveys conducted by NRC in previous years and gauge our progress in areas important to the citizens of Novi.

Update Novi Show: National Citizen Survey - December 2010
2010 National Citizen Survey Summary of Findings Presentation

Fall 2010 Survey Results

2010 National Citizen Survey Results - Summary Report
2010 National Citizen Survey Results - Benchmark Report
2010 National Citizen Survey Results - Report of Demographic Subgroup Comparisons
2010 National Citizen Survey Results - Report of Geographic Subgroup Comparisons

 

Community Assessment Survey for Older Adults In 2007, the City of Novi partnered with the National Research Center, Inc. to conduct an assessment of the strengths and needs of its older residents.  Click on a link below for more information November 29, 2007 Press Release 2007 Community Assessment Survey for Older Adults September 2009 Novi was one of only five cities throughout the United States selected as a test site for the above 2007 survey. Due to the success of the survey, an article was recently published in the National Recreation and Parks Association monthly magazine. The article highlights the City of Novi as one of the leaders in the country in listening and planning for the parks and recreation needs of older adults.

Fall 2008 Citizen Survey

The National Citizen Survey™ (The NCS) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The NCS was developed by NRC to provide a statistically valid survey of resident opinions about community and services provided by local government. The survey results may be used by staff, elected officials and other stakeholders for community planning and resource allocation, program improvement and policy making.

The NCS focuses on a series of community characteristics and local government services, as well as issues of public trust. Resident behaviors related to civic engagement in the community also were measured in the survey.  Read the full reports below.

Summary Report
Report of Demographic Subgroup Comparisons

Presentation made to City Council 1/26/09
Results from 2008 Novi National Citizen Survey – Dr. Miller, National Research Center (1.3 MB)

 

Fall 2006 Citizen Survey

In the fall of 2006, Novi households were asked to rate several community characteristics and City services through a survey conducted by the National Research Center. Following are the results:

Summary Report

Report of Results
Report of Normative Comparisons
Report of Geographic Subgroup Comparisons
Report of Demographic Subgroup Comparisons

On October 10, 2007, the City of Novi was made aware of the existence of an anonymous,  offensive comment, contained in a compilation of verbatim survey responses in a citizen survey from 2006 posted on this site.  The survey responses were provided to the City of Novi through a third party survey consulting organization.  All of the anonymous responses were compiled together in a sixteen page report.  The entire report has been removed from this website.  The City did not and does not endorse the remarks or any others in the report. 

Read related Press Release by clicking here.