National Citizen Survey Results
(Community Perceptions Survey)
Fall 2008 Survey
The National Citizen Survey™ (The NCS) is a collaborative effort
between National Research Center, Inc. (NRC) and the International
City/County Management Association (ICMA). The NCS was developed by
NRC to provide a statistically valid survey of resident opinions
about community and services provided by local government. The
survey results may be used by staff, elected officials and other
stakeholders for community planning and resource allocation, program
improvement and policy making.
The NCS focuses on a series of community characteristics and
local government services, as well as issues of public trust.
Resident behaviors related to civic engagement in the community also
were measured in the survey. Read the full reports below.
Summary Report
Report of Demographic Subgroup Comparisons
Presentation made to City Council 1/26/09
Results from 2008 Novi National Citizen Survey – Dr. Miller,
National Research Center (1.3 MB)
Fall 2006 Survey
In the fall of 2006, Novi households were asked to rate several
community characteristics and City services through a survey
conducted by the National Research Center. Following are the
results:
Summary Report
Report of Results
Report of Normative
Comparisons
Report
of Geographic Subgroup Comparisons
Report
of Demographic Subgroup Comparisons
On October 10, 2007, the City of Novi was made aware of the
existence of an anonymous, offensive comment, contained in a
compilation of verbatim survey responses in a citizen survey from
2006 posted on this site. The survey responses were provided
to the City of Novi through a third party survey consulting
organization. All of the anonymous responses were compiled
together in a sixteen page report. The entire report has been
removed from this website. The City did not and does not
endorse the remarks or any others in the report.
Read related Press Release by
clicking here.
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