In 2009, the City of Novi commissioned the ICMA to conduct a Staffing and Utilization Study for Police and Fire/EMS services. These studies were performed to help answer the questions, "How are we using the resources we have for Police and Fire/EMS?” and “How can we better use those resources?” The reviews are of our most critical, complex, and expensive functions and done to reassure that we are staffed, resources are utilized, and the residents are receiving the best possible service with the resources we have without unnecessary additions. The recommendations are posted here in their entirety. For more information, contact Sheryl Walsh, Director of Communications.
Public Safety Services and Resource Utilization Study - Fire Department - June 2009
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